Refund Policy
At Trebook.com, we specialize in providing digital goods such as test banks and solution manuals. Due to the nature of these products, all sales are final, and we do not issue refunds once a purchase has been completed.
By purchasing from our website, you acknowledge and agree to this policy.
Please note: Refunds will NOT be granted for any of the following reasons:
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You believed you were purchasing a textbook instead of a test bank or solution manual.
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You ordered the incorrect edition or version.
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You feel the material lacks specific content (e.g., you expected short-answer questions but received multiple-choice only). To help avoid such issues, we provide a sample chapter for every test bank so customers can review the content before buying.
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The test bank did not align with your exam or did not meet your personal expectations.
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You are unable to open the downloaded files. While we are happy to help resolve technical issues, it is your responsibility to ensure you have the necessary software to access the materials. If a technical error is determined to be on our end, we will replace the files or offer a refund at our sole discretion.
Important:
This list is not exhaustive. Unless specifically stated otherwise, no refunds will be issued for any reason. In select cases, and at our discretion, we may offer store credit as an alternative resolution.
If you have any questions or run into issues, feel free to reach out. We are always happy to assist.
